S Type R problems

[Cobra]

I have an S Type R, 2003, good car but no quality at all. So far I had to replace engine - the old just blow up at about 92.000 km along with kompressor and exhaust, the car was 3 years old and 3 months - I had to pay it by myself. In those 3 years I had to fix and repair almost everything on that car, including air condit. (several times - not functioning even today properly - it is too cold in that car), transmission software, seat, radio software, telephone, parking distance sensors, etc... Basicaly once or twice a month a had to go to garage or every 1.500 km. At the same time I have an SL 500 working perfectly last 2 years - no mistake so far and A6 3.0 TDI Quattro - that is the newest in my garage - one year of perfection on the wheels. With that S Type R I was left twice on the highway - last time during rain - it has watered electronics - watching helplessly drivers of Lada Samara, KIA something and others driving by and waving me back.

[Neil]

Welcome to the club:)
S-type is the problem car and I hope I will go for MB or BMW next time. However, Toyota and Honda are also nice, but not the image Germany cars have....

My Stype has the following problems all the time...
-transmission (5R55N)
-ignition coils / inner seals
-air condition smell

Takes too much money to be invested so I don't give a damn and just drive it and save money perhaps for Lexus or Infinity.....

[Cobra]

Here in Zgreb I spoke with their technical director - his son is a race driver - driving Ford Focus. He told me that 3.0 L engine works good in Ford, but perform rather badly with Jaguar S Type - most of them sold here with that engine are very often in Garageshop. They can not figure it out.

[Neil]

Yeah, I don't know why Duratec 1999-2001 is with that many problems either.

Many of the Jaguar S-type have problems with 5R55N transmissions..... as well.

[Cobra]

I went last week in Germany, to Krefeld in order to visit Arden and did some tuning with my car. Guys where fine but driving to there and back I have experienced rather unique problem. After about 3 hours of driving in rather strong rain at about 180 km/h my car electronics have failed and I was left without any support including gas pedal. Horror. Lucky I was on the right lane and I was able to fast switch to stop lane. This has happened some 3 months before on a local road in Croatia, near Split and JAguar service told me they have fixed it. Obviousley they have not. And life dangerous car. The people of Arden told me that the car maintenance was not done on Jaguar level, altough it was serviced only at Croatia official service company for JAguar and Ford in Zagreb. After returning to Zagreb I wrotte the a letter stating all the clumsines and failures they did in warranty period. Guess what? Instead of going through complain list they are going to send me the written answer and in the meantime tha car is in ther garage. For service and repair. Is there an e-mail adress of Jaguar HQ personel who s job is or are complaints? I can not find it and these people in Zagreb are dangerous?

Help wanted!

[Neil]

I guess you should call or file a complaint with Jaguar directly. Local sales offices are usually too lazy (not all of course) and will act when someone calls them from head office.....

http://www.jaguar.co.uk/uk/en/jaguar_ownership/faq_contact_us/contact_us.htm

(you can also request a call back so you dont get charged for phone call. use above uRL and fill out a short form)


Jaguar Customer Relationship Centre 0800 085 106

This is located in UK.